We are New Zealand’s leading online pet store. Not just because we have the best range of products and the best advice, but because we get pet. We get that a half-chewed slipper is an act of love. We get that one pat is never enough, and we get that the more deeply we can help you get your pet, the more deeply you can care for them.
So whether you’re looking for the best food for a shiny coat, a new toy to amuse and engage them, or the right care for an aging companion, talk to us.
Pets are family
At Petdirect, we love pets. Each member of our team is a proud parent to a furbaby (or a few). This means we deeply understand the special, unconditional bond shared with our pets. They're not just pets; they're family.
Let's chat pet
No more deciphering confusing feeding guides or guessing what your furball's meow really means. We're committed to helping you comprehend exactly what your pets want and need, often before they realise it themselves. Remember, we're always here to chat pet and are just a call, message, or email away.
Pets deserve best
We're picky about what goes on our shelves. Everything we offer is carefully curated, so you can trust you're giving your pet the best food, treats, and accessories. We stay ahead of the curve on the latest research and trends, ensuring you have access to the best products when you need them.
By Kiwis, for Kiwi pets
We're not just another pet store – we're your Kiwi neighbours, passionate about making life better for your furry family members. Every wag and every purr resonates with us, from our Auckland to Christchurch offices.
100% satisfaction guarantee
We want you to be 100% happy with everything you buy from Petdirect so if your pet turns up his snout at their new bowl of food or turns their back on her plush new bed, we want to know. We’ll help get things sorted - and we’ll make it easy too.
24/7 Customer service
Our pet experts are ready to help via email, call or live chat.
$40,000 of pet food donated so far in 2024
We do our part to support NZ pets
and pet parents every year.
Warehouses on North and South Islands
Fast delivery to your door.
Free on orders over $79+.
5000+ Products
Choose from our extensive range of top brands.
We are here in NZ
Being your neighbours means we understand pets needs across the country.
Great prices
Save on every order with Autodeliver.