By Kiwis, for Kiwi pets
Petdirect launched in 2020 as a digital-first pet store. We're still 100% Kiwi-owned and operated, shipping from warehouses in both islands.
In 2024 we opened our doors for real-life tail wags, starting with Takapuna, followed by Mt Roskill and Mt Wellington in Auckland, Tower Junction in Christchurch, and now Queenstown.
Products, service and advice. The full bowl.
Proudly SPCA New Zealand's Primary Pet Retail Partner
Some pets don't have a family yet. As SPCA's Primary Pet Retail Partner and a Platinum Partner, we back the team that rescues, rehabilitates and rehomes animals in need across New Zealand.
Our support is practical: direct financial contributions and the option for you to donate at checkout. Every order helps us do more.
Loyalty that gets pet
Pet Perks is our free rewards programme. Earn points every time you shop, and unlock member pricing with up to 15% off food and flea treatments every day.
On Autodeliver? Enjoy up to 20% off every order, with your pet's favourites delivered straight to your door, right when you need them.
Our promises
Meet the team (the who pets hired us)
Many of our team members are proud pet parents, with a furbaby or a few of their own. We get the unconditional bond because we live it, which is why we'll never treat your pet like a line item.
Take us on the walk
Points, rewards, Autodeliver and the whole store in your pocket. Download the Petdirect app.
Still curious? We could chat pet all day
Enough about us. Tell us about your pet.
Add a pet profile and we'll shape everything around them: advice for their age and breed, reminders when they matter, and offers picked for the way they actually eat, play and live.
ADD PET PROFILE
