Meet the Team

Firstly, you’ve gotta be a good person to be a member of the Pet Direct team. We’re a team of animal lovers who treasure the relationships Kiwis have with their pets - because we have those relationships too!

Every single member of the Pet Direct team has a pet of their own - or is a proud godparent of a four-legged friend. There’s no situation too hairy, or question too curly, for us. We’re all ears!


Milly the Staffy X Milly the Staffy X
Aaron Milly
Top Dog Barking mad about the pet industry, Aaron has had 105 dog years experience helping pets to be their best.
Cooper the Golden Retriever Cooper the Golden Retriever
Shane Cooper
General Dogs Body Dog dad of Two (Cooper and Dougie the Frenchie) and Cat dad of Two (Hutchy & Starsky, brother and sister Ragdolls) Shane keeps all the Pack at PetDirect heading in the right direction.
Chewy the Cavoodle Chewy the Cavoodle
Dave Chewy
Numbers Dog In charge of the finances, makes sure we process your transactions correctly and offer the best prices everyday.
Milo the Schnauzer X Milo the Schnauzer X
Rich Milo
Digital Marketing Dog Rich makes sure that pet parents from wide and far know where to come to get the best for their furry friends.
Peggy the French Bulldog Peggy the French Bulldog
Mikey Peggy
Lead Developer Dog Mikey uses his coding skills to fill in any holes and make sure our customers have an amazing experience.
Riggs the Domestic Longhair Riggs the Domestic Longhair
Leo Riggs
Designer/Developer Cat Leo uses his design and coding skills to keep our site looking fresh.
Ted the Wirehaired Vizsla Ted the Wirehaired Vizsla
Beckie Ted
Supply Chain Dog Beckie and Ted are PAWsitively obsessed with making sure we have everything you and your pet need, right when you need it.
Ruby Tuesday the Schnauzer Ruby Tuesday the Schnauzer
Nick Ruby Tuesday
Champion of Care Nick lives and breathes all things customer care, supported by Ruby Tuesday the self-elected VOAP (voice of all pets) delegate
Luka the Moggie Luka the Moggie
Damask Luka
Office Manager Cat She’s kind of the cat’s pyjamas around here. Damask organises the office, keeping the strays in line and makes sure our wages get paid.
Augustine the Brown Shaver Augustine the Brown Shaver
Sonia Augustine
Inventory Coordinator Chicken Mom of alternative pets Starlight and Augustine. Keeps a beady eye on stock supplies to ensure your fur kids will get their kibble and toys.
Frank the Tank Frank the Tank
Kendall Frank
Outcome Engineers Works with all of our Petsters, sharing smiles and being part of the glue that makes us such a successful team.
Tiny the Foster Kitten Tiny the Foster Kitten
Lian Tiny
Marketing Cat Loves to volunteer around cats while ensuring our promotions and social media are purrfect!
Nina the Spoodle Nina the Spoodle
Jen Nina
Merchandise Top Dog Ready to test out the latest and bestest accessories in the pawffice and warehouse.
Mook the Dog Mook the Dog
Sam Mook
Merchandise Dog A nose made to sniff out the best and latest food & treats for me - I mean pets in NZ.
Lilly the British Shorthair Lilly the British Shorthair
Alecia Lilly
Merchandise Cat Uses her many years in the pet industry to help find the best accessories for your pets.
Daisy the Dog Daisy the Dog
Mandy Daisy
Merchandise Dog Paws at the ready to update our products so you find what you need, when you need it.
Rio the Sun Conure Parakeet Rio the Sun Conure Parakeet
Sina Rio
Customer Care Champion Rio is always happy to " peck a part" your queries and always keen for a good old chirp!
Loki the Rabbit Loki the Rabbit
Tasmin Loki
Customer Care Champion Ready to hop, skip, jump into action and nibble away at any queries.
Sandy the Cat Sandy the Cat
Michelle Sandy
Customer Care Champion Happy to play with all the toys in the Warehouse and sniff out solutions in Customer Care!
Ernie the Dog Ernie the Dog
Ella Ernie
Customer Care Champion Are your go to paw-fessionals, ready to assist our customers and their furbabies with any queries
Echo the German Sh Pointer X Echo the German Sh Pointer X
Sue Echo
Customer Care Champion Always on Paw Patrol - ready to dig up the dirt with Lily the Siamese, the purrfect queen to triumph all scratchy issues.
Tama-nui the Kitten Tama-nui the Kitten
Josh Tama-nui
Warehouse Top Kitten Oversees the warehouse PetSters to ensure safe zoomies so you get your pet's deliveries on time.
Luca the Dog Luca the Dog
Morghan Luca
Warehouse PetSter One of our dedicated PetSters who make sure the right products get to the right Pet Parents on time
Rosie the Rescue Rosie the Rescue
Hannah Rosie
Warehouse PetSter Hannah and Rosie ensure all of our products are in order before you get your paws on them!
Ginger the Cat Ginger the Cat
Dharmesh Ginger
Finance Cat Claws ready to scratch through finances, ensuring nothing is left unscratched.
Binol the Dog Binol the Dog
Keven Binol
Warehouse Petster Sniffs the incoming stock to make sure its fit for pets across NZ.