

We get that life gets busy, so we're here to help. From pet food to flea treatments, Autodeliver keeps your pet's essentials coming so you're always stocked up. There are no fees or commitments, and you can change or cancel anytime.
How it works










Why you'll love Autodeliver








You keep the bowl full. We top up the points.
We get that keeping the bowl full is the real loyalty. Every order at Petdirect earns points. From Companion tier up, repeat Autodeliver orders earn extra on top, from your second delivery onwards, and the higher your tier, the bigger the top-up. No codes, no hoops, just points for showing up.

You keep the bowl full. We top up the points.
We get that keeping the bowl full is the real loyalty. Every order at Petdirect earns points. From Companion tier up, repeat Autodeliver orders earn extra on top, from your second delivery onwards, and the higher your tier, the bigger the top-up. No codes, no hoops, just points for showing up.

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You keep the bowl full. We top up the points.
We get that keeping the bowl full is the real loyalty. Every order at Petdirect earns points. From Companion tier up, repeat Autodeliver orders earn extra on top, from your second delivery onwards, and the higher your tier, the bigger the top-up. No codes, no hoops, just points for showing up.

Skip a delivery from the couch, swap the flavour before it ships and keep an eye on your points, all in the Petdirect app.
Frequently asked questions
Have questions? We have answers.
Do I need an account to use Autodeliver?
Yes. Autodeliver runs from your Petdirect account, that's where your schedule, products and delivery dates live. Creating one is free and takes a minute, and it automatically makes you a Pet Perks member, so every order earns points from day one.
How does Autodeliver work?
Pick the products your pet loves, choose how often you want them delivered, and we take care of the rest. Every order ships automatically on your schedule, with your Autodeliver discount applied. Change, pause or cancel any time.
How do I choose how often it comes?
You set the frequency when you set up Autodeliver, and you can change it any time in your account. Not sure? Start with how long a bag or box usually lasts and adjust from there. You can always skip a delivery if you're ahead.
Do I get the same Autodeliver discount on my first and repeat orders?
Yes. You can save up to 20% on both your first and repeat Autodeliver orders.
Do all products get the same Autodeliver discount?
Autodeliver discounts vary by product, with savings of up to 20%. Check each product listing for its Autodeliver discount.
Do Autodeliver orders earn points?
Yes. Every Autodeliver order earns 1 point for every $1 you spend, just like any Petdirect order.
Can I get vet diet foods on Autodeliver?
Yes, specialised vet diet food ranges can go on Autodeliver like any other product, so pets on special vet diets never miss a meal either.
Managing your Autodeliver
How do I add or remove products?
Head to Autodeliver in your account, and add, swap or remove products any time before your next order ships. Changes apply from your next delivery.
Can I skip or delay a delivery?
Yes, as often as you like. Skip a delivery, push the date out, or bring it forward if you're running low. No fees, no questions.
What happens to my points if I cancel?
Points you've already earned are yours to keep, and every order still earns 1 Pet Perks point per $1 spent. You can restart Autodeliver whenever you like.
How do I cancel?
Any time, in your account, in a couple of clicks. No fees and no hard feelings. If it's just a timing thing, a skip or a pause might do the job, but the door's always open.
Set it up once. Thank yourself every delivery.
Savings on every delivery, points on every order, and one less thing to remember. Your pet won't thank you, but that's pets.
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