A pet profile helps us shape Petdirect around your pet, from food matched to their lifestage to offers picked just for them. Here is how to add a pet, keep their details current, and shop a homepage made just for them.
Everything starts here. Sign in first, then head to your account.
It takes about a minute. Steps marked optional can be skipped and added later.
Pets change, and so can their profile. Keep weight, age and health up to date for the best matches.
Had to say goodbye? They can stay with you.
If your pet has passed away, you don't have to remove their profile. You can keep it as a memorial on your account, so they stay part of your family at Petdirect. Open Settings, select the option to mark them as passed away, then confirm.
They leave behind many great memories that are sure to raise a smile. Are you sure you want to mark Fido as passed away?
Once a pet is set up, you can shop a homepage made just for them.
Our team of pet experts is here if you get stuck setting up a profile. Get in touch and we will talk it through.
Contact us