Pet Perks "Win your share of $50,000 in prizes" giveaway

1. The promoter

1.1 The promoter is PETDIRECT.CO.NZ LIMITED, NZBN 9429047832633, 40 Jomac Place, Avondale, Auckland, 1026 ("Petdirect", "we", "us").

1.2 By entering, you agree to these terms. These terms apply together with our Standard Terms and Conditions, Promotional Terms & Conditions, Credit Terms & Conditions and the Pet Perks Loyalty Programme Terms and Conditions. If they conflict on anything to do with this giveaway, these terms apply. Words defined in our Standard Terms and Conditions, such as Pet Perks Member, Guest Checkout, Credit and Stores, have the same meaning in these terms.

1.3 This giveaway is run as a sales promotion scheme under the Gambling Act 2003.

2. Promotion period

2.1 The giveaway opens at 12:00am NZDT on Wednesday 21 October 2026 and closes at 11:59pm NZDT on Monday 16 November 2026 (the "Promotion Period").

2.2 Draws take place daily at 10:00am NZDT from Thursday 22 October 2026 to Tuesday 17 November 2026, as set out in the draw schedule in clause 7. Each draw includes all eligible entries received by 11:59pm NZDT on the day before the draw.

3. Who can enter

3.1 The giveaway is open to New Zealand residents aged 18 or over who are Pet Perks Members at the time of entry.

3.2 Joining Pet Perks is free. You can join online, in the Petdirect app or in a Store.

3.3 You can't enter if you are an employee of Petdirect, a prize supplier, or an agency involved in the giveaway, or an immediate family member or member of the household of one. Immediate family means a spouse or partner, parent, child or sibling.

4. How to enter

4.1 To enter, make a qualifying purchase during the Promotion Period while signed in to your Petdirect account online or in the Petdirect app, or after identifying your Pet Perks membership in a Store before the transaction is completed. Purchases made using Guest Checkout do not count.

4.2 A qualifying purchase is any purchase from Petdirect online, in the Petdirect app or in a Store, including an Autodeliver order that processes during the Promotion Period. Each online order, and each completed in-Store transaction, counts as one qualifying purchase, however many items it contains.

4.3 Each qualifying purchase gives you one entry for each dollar of Qualifying Spend. Qualifying Spend is rounded to the nearest whole dollar on each item, with 50 cents or more rounded up. This is the same way Base Points are worked out under the Pet Perks Loyalty Programme Terms and Conditions, so the entries from a purchase match the Base Points it earns. Because rounding is on each item, the entries for a purchase with several items may differ slightly from rounding the purchase total once. For example, a purchase of two items with $37.40 and $37.25 of Qualifying Spend gives you 74 entries (37 + 37), and an item with less than 50 cents of Qualifying Spend gives no entries. Qualifying Spend has the meaning given in the Pet Perks Loyalty Programme Terms and Conditions, so it does not include shipping, delivery or courier fees, or gift vouchers or gift cards. There is no limit on the number of entries.

4.4 Each entry goes into every draw held after it is received (see clause 2.2), up to and including the final draw. That means it has a chance to win any prize still to be drawn, including both $10,000 cash prizes if it is received in time for the 4 November draw. Entries are not removed after each draw, including entries that have won (see clause 6.2).

4.5 Entry is free. You pay nothing more than the normal price of the goods you buy. Prices are not increased because of this giveaway.

4.6 If you return or cancel the whole of a qualifying purchase for a refund, including a cancelled Autodeliver order, all entries from that purchase are removed from any draws still to take place. If only part of a purchase is returned, cancelled or refunded, the entries for each affected item are recalculated on the Qualifying Spend you keep for that item, and any entries above that number are removed from draws still to take place. For example, if the $37.25 item in the example in clause 4.3 is returned, its 37 entries are removed and the purchase then gives 37 entries. If the purchase behind a winning entry has been fully cancelled or refunded before the prize is awarded, the entry is invalid and the prize is redrawn under clause 6.4. A partial refund does not invalidate a winning entry, as long as the purchase still gives at least one entry.

4.7 We may exclude entries we reasonably believe are fraudulent or made in breach of these terms or our Standard Terms and Conditions, including purchases made only to create entries and then refunded.

4.8 If, after a prize has been awarded, we reasonably believe the winning entry was fraudulent or made in breach of these terms, we may cancel any unused prize Credit or bonus points, require the prize or its value to be returned, and redraw it under clause 6.4. Where practicable, we will give the winner a chance to respond before we do this.

5. Prizes

5.1 There are 139 prizes. The 134 prizes other than the bonus Pet Perks points prizes have a total value of $50,788.10 (inc. GST). Values are the recommended retail price inc. GST as at 21 October 2026, except for cash. No dollar value is given for the bonus Pet Perks points prizes (see clause 5.4).

5.2 A year's supply of food or flea treatment is given as Credit to the value shown in the table in clause 5.1, to use on products of the brand named for that prize in the draw schedule in clause 7, and can be used together with Pet Perks pricing. The Credit is added to the winner's Petdirect account. The value is our estimate of a year's supply for a typical pet, so it may not cover a full year for every pet. Despite our Credit Terms & Conditions, prize Credit lasts 12 months from the date it is added, can be used across more than one order until it is used up, and will not be cancelled except under clause 4.7 or 4.8. Any Credit not used within 12 months expires. Credit can't be redeemed for cash.

5.3 The cat tech pack contains a Cheerble Wicked Ball Duo 2 smart cat toy, a Cheerble E1 Lite 2L water fountain and an Aclium automatic cat litter box. The dog tech pack contains a Cheerble Wicked Rugby smart dog toy, a Cheerble E1 Lite 2L water fountain, an Enabot Rola Mini robot with camera, and a PETKIT Yumshare dual-hopper smart feeder. Manufacturer warranties apply to these items, as well as your rights under the Consumer Guarantees Act 1993.

5.4 Bonus Pet Perks points are added to the winner's Petdirect account as Promotional Points and follow the Pet Perks Loyalty Programme Terms and Conditions, including points expiry. Points have no cash value, so no dollar value is given for this prize.

5.5 The 108 spot prizes are: 20 Petdirect double wall pet food bowls, 20 M-PETS donut tunnel cat beds, 20 KONG Extreme Goodie Bone dog toys, 20 Tigga carpet cat scratch poles and 28 M-PETS Yull teepee beds.

5.6 Prizes can't be swapped for a different prize, exchanged, transferred or redeemed for cash (other than the cash prizes, which are paid as cash). If a winner doesn't want their prize, it is forfeited and redrawn under clause 6.4.

5.7 If a prize item becomes unavailable for reasons outside our control, we will substitute an item of a similar type and of equal or greater value, and tell the winner.

6. Draws and winners

6.1 Winners are drawn at random from all eligible entries by an electronic random draw run by Petdirect and verified by a Petdirect manager not involved in the giveaway, at 40 Jomac Place, Avondale, Auckland, 1026, at the time set out in clause 2.2. In each draw, the main prizes are drawn first, followed by the spot prizes.

6.2 Entries stay in every remaining draw, including entries that have already won. Each person can win only one prize in each draw. If an entry is drawn for a person who has already won a prize in that draw, or who forfeited that prize under clause 6.4, it is set aside and another entry is drawn. This also applies to redraws. A person may win prizes in more than one draw.

6.3 We will contact winners by email and phone using the details on their Petdirect account within 2 working days of the draw. We will never ask you to pay a fee, or to give us your card details, password or PIN, to claim a prize.

6.4 Winners must accept their prize and provide any details we need (for example, bank details for cash prizes) within 10 working days of our first attempt to contact them. If we can't reach a winner, they decline the prize, or they don't accept within that time, the prize is forfeited and we will draw a replacement winner from the same draw's entries. Redraws take place at the same place, by the same method, by 5pm on the next working day after the 10 working days end. We will repeat this process until the prize is accepted.

6.5 By entering, you agree that if you win, your first name and city or region may be published on the Petdirect website, app and social channels including before you have been contacted.

6.6 Credit and bonus points are added within 5 working days of acceptance. Physical prizes are delivered free to an address in New Zealand, or collected from a Store, within 30 days of acceptance.

6.7 Cash prizes are paid by bank transfer to a New Zealand bank account in the winner's name within 10 working days of acceptance.

6.8 Before awarding a prize, we may ask a winner for reasonable proof of identity, age and New Zealand residency. If a winner is not eligible, or does not provide this within the time in clause 6.4, the prize is forfeited and redrawn under clause 6.4.

7. Draw schedule

8. General

8.1 We may change, suspend or cancel the giveaway if something outside our reasonable control affects how it runs, such as a technical fault, fraud or tampering. If we do, we will tell entrants on the giveaway page and treat all entrants fairly. If we cancel the giveaway, prizes from draws already held will still be awarded, except to entries excluded under clause 4.7 or a draw we reasonably believe was affected by fraud or tampering, which we may hold again. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

8.2 Winners are responsible for any tax that may apply to their prize. We recommend winners of the cash prizes get their own tax advice.

8.3 We are not responsible for entries that aren't recorded because of a technical fault, but we will take reasonable steps to fix any fault and credit affected entries where we can.

8.4 To the extent permitted by law, we are not liable for any loss or damage arising from entering the giveaway, or from claiming, winning or using a prize. Clause 9 of our Standard Terms and Conditions also applies. This does not affect your rights under the Consumer Guarantees Act 1993, which apply to prize items in the same way as to products you buy.

8.5 We collect and use your personal information to run this giveaway, contact winners, announce winners by first name and city or region, and deliver prizes, in line with the Petdirect privacy policy and the Privacy Act 2020. Bank details are used only to pay cash prizes. You can ask to see or correct your information by emailing support@petdirect.co.nz or calling 0800 200 240.

8.6 These terms are governed by New Zealand law. Petdirect will act reasonably in making decisions about the giveaway, and its decisions are final, subject to your rights under New Zealand law.

8.7 Questions? Contact Petdirect Customer Care at support@petdirect.co.nz or by calling 0800 200 240.