A groomer is assigned to your pup and will stay with them throughout the entire grooming process. They will be introduced to all the equipment by letting the puppy smell, touch and lick it (if it’s safe). There is no rush to get the groom done.
Bathing
When your pup is put in the bath, they can play around first if they want to, and then slowly a light flow of warm water is introduced to wet the coat. They are then lavished with love, play and a lot of soft encouragement – and sometimes treats.
Shampoo and Condition
The shampoo used will be based on the type of coat your puppy has. It can also be specifically made for puppy coats. When it comes to your fur baby’s head, it's best not to wash the face at their first groom as even the gentlest shampoo can irritate a puppies eyes, ears and mouth. Depending on how dirty your puppy is, a second shampoo may be necessary.
Once clean, a conditioner is gently applied and softly brushed through their coat. Then a final rinse off and probably a whole lot of shaking.
Drying
A soft warm towel wrap with a big cuddle on the way to the grooming table and a light towel dry before the hair dryer. This is potentially the most stressful part of the groom as some pups are very nervous of the dryer noise and air flow. Patience, gentleness, love and treats with as much time-out as pup needs will generally win them over, however, if puppy is too nervous, the dryer will be put aside and towel dry as much as possible.
Trimming
It's best to not clip a puppy on its first groom unless there are health reasons to do so. Scissor trim their nether region for sanitary purposes and trim around the eyes if the fur is posing a potential health problem for your pup’s eyes.
To finish off the groom, trim back your pup’s sharp nails, not just for the health benefits, but to stop those puppy nail scratches that are all over your hands.
It takes about 2-3 sessions to get puppy comfortable and used to grooming. Handled the right way, the relationship between your puppy and the groomer will blossom and remain a happy event for life.