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Why Pet Direct?

We want to be more to you than just another pet brand offering great prices and quick delivery (although we do that too).

We are a family of pet fanatics; in fact every single member of our team has a furbaby or fifteen. This means we understand that your relationship with your pet runs much deeper than a bowl of food and a wander around the block.

We act with integrity

We’ll always deliver on our promises to you and your pets; from our price match promise to our 100% satisfaction guarantee.

You can trust us to be there

When your pet’s not quite themselves, when you need food fast or when you need guidance on...pretty much anything pet-related. We work closely with a vet, animal nutritionist, trainer and groomer to ensure you can always trust the advice we share.

We’re truly committed to local

Pet Direct is 100% Kiwi-owned and operated. Our on-the-ground customer support team is based in Auckland and we're proud to support dozens of New Zealand brands. Find out more!

We’re building a community of pet lovers

We celebrate pets in all their shapes and sizes; their quirks, their frustratingly fussy palates, the ways they make us smile and their unconditional love for us as their owners. There’s exciting stuff to come and we want you to be a part of it.