At Petdirect, we stand by your side through every joy, challenge, and moment of pet parenthood, offering everything you need to provide the best life for your pet. Our mission is to be the most trusted and convenient destination for Kiwi pet parents, offering the finest selection of products, expert advice, and unparalleled service.
PETS ARE FAMILY
At Petdirect, we love pets. Each member of our team is a proud parent to a furbaby (or a few). This means we deeply understand the special, unconditional bond shared with our pets. They're not just pets; they're family.
LET'S CHAT PET
No more deciphering confusing feeding guides or guessing what your furball's meow really means. We're committed to helping you comprehend exactly what your pets want and need, often before they realise it themselves. Remember, we're always here to chat pet and are just a call, message, or email away.
PETS DESERVE BEST
We're picky about what goes on our shelves. Everything we offer is carefully curated, so you can trust you're giving your pet the best food, treats, and accessories. We stay ahead of the curve on the latest research and trends, ensuring you have access to the best products when you need them.
BY KIWIS, FOR KIWI PETS
We're not just another pet store – we're your Kiwi neighbours, passionate about making life better for your furry family members. Every wag and every purr resonates with us, from our Auckland to Christchurch offices.
100% SATISFACTION GUARANTEE
We want you to be 100% happy with everything you buy from Petdirect so if your pet turns up his snout at their new bowl of food or turns their back on her plush new bed, we want to know. We’ll help get things sorted - and we’ll make it easy too.